How helpful is your lighting installation vendor if most of your conversations are about who is to blame for unexpected costs and obstacles?
How good is a project if the installation makes you regret ever starting the process?
How beneficial is a solution if it continually disrupts your day-to-day operations?
The challenge is that very few vendors deliver turnkey lighting retrofit projects without hidden markups on product, labor, and logistics. This leaves you confused as you struggle to find the return on investment your retrofit project promised.
There is a better way. FSG has designed a process for you that not only gives you visibility into your project but is designed around your particular needs and facility so that a project designed to improve your facility’s infrastructure, actually makes your facility better.
What does it look like to work with FSG?
Your project starts with your needs in mind. FSG experts will perform audits of your business and facilities to discover where and how you can create the most value. If you have a design specification ready to go, we will simply apply it to the audit. Otherwise, our teams will take the audit results and create a complete design specification package. You will see the entire project, and have a complete roadmap for how the solution is going to work best for you.
In addition to the design of the lighting network itself, FSG will design an installation plan that takes into account the unique aspects of your schedule and facility so that the process requires as little disruption to your day-to-day productivity as possible.
With design in hand and your approval on board, FSG will get to work. Your dedicated project manager will arrange material delivery and scheduling coordination. With the product on the way, our crews work according to the schedule that makes the most sense for you. After hours, nights, weekends? Whatever it takes to get the job done well, and with the least hassle and disruption to your business.
As your project is being completed, the next phase has already begun. We don’t start evaluating after the project is completed but, as scheduled work is performed, our evaluation teams are double- and triple-checking your project to make sure everything is going according to plan. To avoid future disruptions, when issues arise, they can be handled early during the installation phase. In addition, all of the information from these checks passes through our project management teams so that there are another set of eyes evaluating your project.
When the installation is wrapped up, the evaluation team ensures foot-candle readings and the overall appearance of the project meet your design goals. We don’t consider evaluation done until you are completely satisfied.
Just because the trucks have rolled away doesn’t mean FSG isn’t still behind your project. Our service and support teams will activate warranties and initiate agreed-upon service contracts. You have the confidence of knowing that our experts are only a phone call away, ready to help resolve issues and address concerns. Maintaining your new lighting may be the most important part of the entire process, and that goes beyond pieces and parts. FSG is your expert lighting partner whenever you need us.
THE IMPORTANCE OF PROCESS
FSG won’t leave you mystified, our process is powerful, and our solutions scale across your business easily. And for us, it all comes down to that second item: a repeatable and powerful process. With that in hand, you know what to expect, and we can deliver value to your bottom line.
FSG’s Four Point process is your roadmap to better lighting and a better business.
Check out this video outlining the process.